How long does processing take before my order ships?

Most orders ship within 1–2 business days from New York, NY. During peak launches or holidays, allow up to 3 business days.

What are the estimated US delivery times?

Standard: 3–6 business days; Expedited: 2–3 business days; Express: 1–2 business days. Estimates exclude processing time and carrier delays.

Do you ship internationally?

Yes. Economy international typically arrives in 7–14 business days and express in 3–7 business days, depending on destination and customs.

How do I track my order?

You’ll receive a shipping confirmation email with a tracking link as soon as your order leaves our warehouse.

What if my package is lost or shows delivered but I can’t find it?

Check with neighbors and your building first. If still missing after 48 hours, contact support@bape-shorts.com within 7 days of the delivery scan and we’ll help file a claim.

Shipping Information | BAPE Shorts | Delivery, Processing & Tracking

Dispatch in 1–2 business days

Orders ship Monday–Saturday during business hours.

Tracked shipping

Instant tracking link via email once your order ships.

US + International

Global delivery with economy and express options.

Processing Times

Most orders are picked and packed within 1–2 business days. During high-volume periods (product drops, holidays), please allow up to 3 business days.

Orders placed after 12:00 PM ET are processed the next business day.
We do not ship on US federal holidays.
Shipping times shown at checkout are estimates provided by carriers and exclude processing time.

Estimated Transit Times

US Standard: 3–6 business days
US Expedited: 2–3 business days
US Express: 1–2 business days
International Economy: 7–14 business days
International Express: 3–7 business days

Final delivery speed depends on destination, carrier, and any customs inspections.

Get a quick delivery estimate

This is an estimate. Exact options and rates appear at checkout.

US Shipping

Ships from: New York, NY.
Carriers: USPS, UPS, FedEx (selected automatically based on speed and destination).
PO boxes, APO/FPO: Available for USPS services only.
Signature may be required for high-value orders or at our discretion for security.

Address accuracy

Please confirm your shipping address at checkout. We cannot reroute packages once in transit. If you notice an error, contact support immediately.

International Shipping

Carriers: DHL, UPS, FedEx, or local postal partners.
Duties & taxes: Unless stated at checkout, these fees are collected by customs and are the customer’s responsibility.
Customs clearance can extend delivery time; we cannot control local processing.
We ship to most countries. If your location is unavailable at checkout, contact us.

Currency & rates

All prices are shown in USD. Final shipping rates and options are calculated at checkout based on destination, weight, and service level.

Tracking your order

As soon as your order ships, you’ll receive a confirmation email with a tracking link. Tracking updates can take up to 24 hours to appear after pickup.

If you created an account, you can also view status in your order history.
Pre-shipment labels mean we’ve created the label and are preparing your order.

Delayed, lost, or damaged packages

Marked “Delivered” but not received: Wait 48 hours, check with household, neighbors, and building management.
Still missing? Contact [email protected] within 7 days of the delivery scan.
Damaged in transit: Photograph the packaging and item and contact us within 7 days of receipt.

Claims are subject to carrier investigation and may take several business days to resolve.

Returns

For return windows, eligibility, and instructions, see our Refund & Returns Policy.

Packaging

Orders are shipped in recyclable mailers or boxes sized to reduce material use, with minimal filler to limit waste while protecting your gear.

Support

Need help choosing a service or updating your order?

Email: [email protected]
Hours: Mon–Fri 9:00–18:00 ET; Sat 10:00–16:00 ET
Phone: +1-212-555-0186

Frequently Asked Questions

How long does processing take?

Most orders ship within 1–2 business days from New York, NY. During high-volume periods, allow up to 3 business days.

What US shipping options are available?

Standard (3–6 business days), Expedited (2–3), and Express (1–2). Timelines exclude processing and are subject to carrier conditions.

Do you ship to PO boxes or APO/FPO?

Yes, via USPS services. Expedited/Express options may be limited for these addresses.

Will I pay duties and taxes for international orders?

Unless stated at checkout, duties, taxes, and import fees are collected by your local customs office and are your responsibility.

Can I change my address after ordering?

Contact us immediately. If the order hasn’t shipped, we’ll try to update it. We can’t reroute packages once in transit.

My tracking hasn’t updated. What should I do?

Tracking can take 24–48 hours to scan. If there’s no movement after 3 business days, contact support with your order number.